Guarantee
We check our products one by one before we pack and ship to make sure they are all what you ordered, to make sure the quantity and in good condition.
We provide 3 months international warranty. You can get free exchange or repairing service within this period since you paid. We are responsible for all the charges and fees caused by exchange or repairing service.You must tell us what the defect is and give us your order number. Deaflon does not offer replacement or repair service with an expired warranty.
Return/Refund
1. You have 7 days to contact us and 30 days to return it from the date it was received.
If this item is in your possession more than 7 days, it is considered used and we can not refund or send replacement.
Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you shoud provide us with the shipping tracking number and specific reason for the return.
Feedback
1. Our service may be not best but pledge to become better and better.
2. If you have any displeasure on our product, please no hesitate to tell us. We will help you to solve it. Your satisfaction is our first priority. We appreciate your positive feedback.
3. We sincerely ask you not to leave negative feedback before contacting us. No seller can ensure no problem but value how to solve problem
3 – 7 business days for delivery to metro locations. 7 – 10 business days to regional locations including WA, QLD and NT 4 to 7 business days for delivery to metro locations. 7 to 10 business days to regional locations including WA, QLD and NT.
Free delivery on orders $99 and over.
Express*$12.95 Delivery will occur between 9am – 5pm the next business day when you place an order before 12pm AEST
If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases from Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales® Outlet, Magnolia® Design Center, Best Buy Education and Best Buy Business
