Return and Exchange Policy
When you buy directly from us, we want you to be 100% satisfied with your purchase experience. We hope you love everything you receive from us, but if you are not 100% satisfied, you can return or exchange your items after purchase. If your order is not satisfactory or does not meet your needs, please contact a member of the Customer Service team. We want to resolve your issue as quickly and easily as possible for you
Step 1
Fill out the return information on the back of your order. Can't find your order? Download a copy of the return form. Want to exchange for a different product? Please let us know within 30 days of purchase.
Step 2
Return your order yourself via USPS, FedEx, or any other trackable method. We encourage you to insure your package. Please send it to: whatsapp (+86 18676220940); Attn: Dahui; Address: Room 1109, Building 2, Tongjian Office Building, Nanyuan Street, Futian District, Shenzhen, Guangdong Province
Please allow 30 days for us to receive and process your return. The original shipping and handling fees are non-refundable. We will refund the value of the returned merchandise plus any taxes you were charged, less the original shipping costs. Please contact Customer Relations for more information about our return policy. Credit card adjustments should appear within two billing cycles.
